Privacy notice

Bishopcleugh Guest House (Ian & Christine Sloan, Bishopcleugh, Boreland Road, Lockerbie DG11 2RH) is responsible for the personal information you share with us.

What we collect

When you email, phone or send an enquiry, we receive the details you give us, such as your name, contact details, dates and any requests. When you book through an online booking provider, that provider passes us the details needed for your stay.

How we use it

Only to answer your enquiry, manage your booking and stay, and meet our legal and accounting obligations. We do not sell your information or use it for marketing without your consent.

The enquiry form

When you send the form on our contact page, your details and message are emailed straight to us. This website doesn't keep a copy, and we don't use them for anything except replying to your enquiry.

Cookies

This website does not set tracking or advertising cookies. It remembers your Day/Night display choice in your browser's local storage, and that never leaves your device. Booking links take you to our booking providers, whose own privacy policies apply. The map on our contact page is provided by OpenStreetMap.

How long we keep it

We keep booking records for as long as the law requires for accounting purposes, and enquiries only as long as needed to deal with them.

Your rights

You can ask to see, correct or delete the information we hold about you by emailing christine.sloan@bishopcleugh.co.uk or calling 01576 203 652. If you are unhappy with how we handle your information, you can contact the Information Commissioner's Office at ico.org.uk.